Privacy policy

Privacy Policy Last updated: 09/09/2026

Restly operates this store and website, including all information, content, features, tools, products, and services related to them, to provide you (the customer) with a curated shopping experience (the "Services"). Restly uses Shopify to power our online store. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs to the extent of that conflict regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how we collect, use, and disclose your personal information.

Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies, relates to, or could reasonably be linked with you or another individual. Personal information does not include information that is collected anonymously or that has been de-identified so it can no longer be linked back to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:

Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card, debit card, and other financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment-related details.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including items you view, add to your cart, save to a wishlist, or purchase, return, exchange, or cancel, as well as your purchase history.
Communications you have with us, including information you provide when contacting us, for example when submitting a customer support request.
Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information, including information about how you interact with the Services, such as how and when you use or navigate them.

Sources of Personal Information
We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services, including information from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.
From our service providers, including when we engage them to enable certain technology or when they otherwise collect or process your personal information on our behalf.
From our partners or other third parties.

How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, personalizing, and improving the Services. We use your personal information to provide the Services to you, including to fulfill our contract with you, process your payments, manage your orders, remember your preferences and items you're interested in, send notifications related to your account, purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange for shipping, facilitate returns and exchanges, enable you to post reviews, and provide you with a personalized shopping experience, such as recommending products related to your purchases.
Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services on the Services or elsewhere online, including based on items you've previously purchased or added to your cart.
Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, and to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to create an account with us, you are responsible for keeping your account credentials safe. We recommend that you do not share your username, password, or other access details with anyone else.
Communicating with you. We use your personal information to provide customer support, respond to your requests, and to otherwise communicate with you regarding your account or use of the Services.
Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors, and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party advertising partners based on your online activity across different merchants and websites. Depending on where you live, you may have the right to direct us not to share information about you for these purposes. You can exercise that right by contacting us.
When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations, to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users.

Our Relationship With Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services on our behalf. To help support the Services and improve them, Shopify may use certain advanced features, using data and information collected from your interactions with our store, other merchants, and the Shopify platform itself. In these circumstances, Shopify acts as the party responsible for processing your personal information for those purposes. To learn more about how Shopify uses your personal information, you can review Shopify's Consumer Privacy Policy. You may be able to exercise certain rights regarding your personal information through Shopify's privacy portal.

Third-Party Websites and Links
The Services may contain links to third-party websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them.

Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Any information you send us may not be secure while in transit. We recommend that you do not use insecure channels to send us sensitive or confidential information.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. That said, these rights are not absolute and may only apply in certain circumstances.

Right to access. You may have the right to access personal information we hold about you.
Right to delete. You may have the right to request that we delete personal information we maintain about you.
Right to correct. You may have the right to request that we correct inaccurate personal information we maintain about you.
Right to data portability. You may have the right to receive a copy of the personal information we hold about you and request its transfer to a third party in certain circumstances.
Right to opt out of targeted advertising. Depending on where you live, you may have the right to direct us not to "sell" or "share" your personal information, or to opt out of the processing of your personal information for purposes considered "targeted advertising," as defined by applicable privacy laws. You can exercise this right by contacting us. If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt out of activity described under this right for that browser or device.
Managing communication preferences. We may send you promotional emails, and you may opt out at any time by using the unsubscribe option in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.

If you are a resident of the European Economic Area (EEA) or United Kingdom, you may also have the right to:

Object to or restrict processing of your personal information.
Withdraw your consent, where our processing of your personal information is based on consent, without affecting the lawfulness of processing based on consent before its withdrawal.

You may exercise any of the rights described above by contacting us at restlyshop@use.startmail.com. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your request, as permitted or required by applicable law.

Complaints
If you have a complaint about how we handle your personal information, please contact us at restlyshop@use.startmail.com. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers
Please note that we may transfer, store, and process your personal information outside the country in which you live, using appropriate safeguards where required by law.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the updated version on this website and update the "Last updated" date accordingly.